Terms of Service — Antropo Solutions LLC
Effective Date: July 2026
Last Updated: July 2026
NOTICE — PLEASE READ CAREFULLY. THESE TERMS CONTAIN A BINDING INDIVIDUAL ARBITRATION CLAUSE, A CLASS ACTION AND COLLECTIVE ACTION WAIVER, A JURY-TRIAL WAIVER, A LIMITATION OF LIABILITY WITH A MONETARY CAP, AND A CONTRACTUAL LIMITATIONS PERIOD ON CLAIMS. BY ACCESSING OR USING THE SERVICES YOU AGREE TO ALL OF THESE PROVISIONS. YOU HAVE THE RIGHT TO OPT OUT OF ARBITRATION AS DESCRIBED IN SECTION 14. THESE TERMS LIMIT THE REMEDIES AVAILABLE TO YOU.
1. Introduction; Definitions
1.1 These Terms of Service (the "Terms") form a binding agreement between Antropo Solutions LLC, a Commonwealth of Puerto Rico limited liability company (the "Company," "we," "us," or "our"), and you, the individual or entity that accesses or uses the Services (the "you" or "User"). The Company provides international strategic, management, and marketing consulting services, market research and advisory services, and export trade services to business clients, together with related web properties (collectively, the "Services").
1.2 In these Terms: "Account" means any registration, credential, or access arrangement through which you use the Services; "Content" means any data, materials, business records, specifications, configurations, or other information you submit to, provide in connection with, or instruct the Company to process in the course of the Services; "Output" means any deliverable, report, analysis, recommendation, estimate, or other material prepared or made available through the Services; "Personal Data" means any information relating to an identified or identifiable natural person; "Third-Party Platform" means any independently operated platform, network, marketplace, advertising system, analytics system, payment processor, hosting provider, or application programming interface that the Services interoperate with or depend upon; and "applicable law" means the laws that govern these Terms and any mandatory laws that cannot be excluded.
1.3 These Terms incorporate by reference the Company's Privacy Policy and any other policy or documentation the Company expressly designates as incorporated. The privacy and data-protection disclosures required by applicable law are set out in Section 20 (Privacy and Data Protection) of these Terms and, where applicable, in the Privacy Policy available at https://antropo.us/legal-6c8f70/privacy. In the event of conflict, these Terms control over any incorporated policy unless that policy expressly states otherwise, except that, as to the processing of Personal Data, the Privacy Policy and any executed Data Processing Addendum control to the extent they provide additional or more specific protection.
2. Acceptance of Terms
2.1 By accessing or using the Services, by clicking or tapping a control indicating acceptance, or by otherwise indicating assent, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use the Services.
2.2 If you accept these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity, and "you" refers to that entity. If you lack such authority, you must not access or use the Services on its behalf.
2.3 Your acceptance is recorded electronically. You consent to transact electronically and agree that the Company's records of acceptance — including the version of these Terms accepted and the associated date, time, and Internet Protocol address — constitute evidence of the agreement and are admissible to the same extent as other business records.
3. Eligibility; 18+ Only
3.1 The Services are intended solely for adults. You must be at least eighteen (18) years of age, and of the age of legal majority in your jurisdiction, to access or use the Services. By using the Services you represent and warrant that you meet these requirements.
3.2 The Services are not directed to, and are not intended for, any individual under eighteen (18) years of age, and the Company does not knowingly permit minors to access or use the Services or knowingly collect Personal Data from minors. If the Company becomes actually aware that an individual under eighteen has used the Services or provided Personal Data, the Company may, in its discretion, terminate that access and delete associated data. This provision is for the Company's benefit and creates no obligation enforceable by any User or third party. If you believe a minor has used the Services, contact info@antropo.us.
3.3 You may not use the Services if you are barred from doing so under any applicable law, or if you are located in, or are a resident of, any jurisdiction subject to comprehensive sanctions or embargo, or if you are listed on any applicable restricted-party or denied-party list.
4. The Services
4.1 General description. The Company provides international consulting, advisory, and export trade services, together with related web properties. Depending on the engagement, the Services may include strategic and management consulting; market research and market-entry analysis; marketing and electronic-commerce advisory, including advice on website development and online-store setup; training and remote supervision of client personnel; coordination of logistics; and export trade services, including acting as a reseller of, or commission agent for, products destined for use, consumption, or distribution outside Puerto Rico. The specific services, deliverables, fees, and timelines for any engagement are defined exclusively by an individual statement of work, proposal, or order form executed by the parties (each, an "SOW"); in the event of conflict between an SOW and these Terms, the SOW controls as to that engagement.
4.2 Independence from platforms. The Company is not affiliated with, endorsed by, sponsored by, or acting on behalf of any Third-Party Platform. All third-party names, logos, and trademarks are the property of their respective owners and are used solely for identification and interoperability. The Company's access to and use of any Third-Party Platform is subject to that platform's own terms, policies, and technical requirements, which the platform may change, restrict, or terminate at any time and outside the Company's control.
4.3 No guaranteed outcomes. The Services provide professional advisory and trade services, not a guarantee of business performance or results. Any Output reflects professional judgment based on the information available at the time it is prepared; markets, regulations, platforms, and commercial conditions change, and outcomes depend on factors outside the Company's control, including your own implementation decisions. Figures, estimates, and projections are inherently uncertain and may be incomplete or differ from actual results.
4.4 Your responsibilities. You are solely responsible for (a) the accuracy, completeness, and lawfulness of the Content and business information you provide; (b) your own business decisions and your implementation of any recommendation or Output; (c) your own compliance with all laws applicable to your business, including advertising, consumer-protection, privacy, data-protection, tax, customs, and import-export laws; and (d) your compliance with each Third-Party Platform's terms and policies.
4.5 Changes to the Services. The Company may modify, add to, suspend, or discontinue any part of the Services, in whole or in part, at any time, with or without notice. The Company is not liable to you or any third party for any such modification, suspension, or discontinuation, except as expressly required by applicable law.
4.6 Data roles and allocation. To the extent the Company processes Personal Data on your behalf in connection with your use of the Services, you act as the controller (or "business") and the Company acts as the processor (or "service provider"), processing such Personal Data only on your documented instructions, which consist of these Terms, your configurations and instructions, and any executed Data Processing Addendum. You represent and warrant that you have provided all required notices and obtained all required consents, authorizations, and lawful bases for the Personal Data you provide or instruct the Company to process, and that your instructions do not cause the Company to violate applicable law. You are solely responsible for, and will indemnify the Indemnified Parties against, any claim arising from the absence of a lawful basis, notice, consent, or authorization for Content or Personal Data you instruct the Company to process. Where required by applicable data-protection law, the parties will execute the Company's Data Processing Addendum, which is incorporated by reference and controls over these Terms as to the processing of Personal Data. The Company's own collection and use of Personal Data — including in its capacity as a controller for visitors to its web properties — is described in Section 20.
5. Accounts and Security
5.1 You are responsible for maintaining the confidentiality of any credentials associated with your Account and for all activity that occurs under your Account. You agree to use reasonable security measures and to notify the Company promptly at info@antropo.us of any unauthorized use or suspected compromise.
5.2 You agree to provide accurate and current information in connection with your Account and to keep it updated. The Company may suspend or terminate Accounts that contain false, outdated, or incomplete information, or that the Company reasonably believes are being used in violation of these Terms or applicable law.
5.3 The Company may suspend, restrict, or terminate your access to the Services, in whole or in part, at any time and for any reason, including for suspected violation of these Terms, suspected unlawful conduct, security or operational concerns, or as required by a Third-Party Platform or applicable law.
6. Intellectual Property; License Grant
6.1 Company property. The Services, including all software, source and object code, application programming interfaces, user interfaces, designs, text, graphics, documentation, methodologies, models, and all related intellectual property and proprietary rights, are and remain the exclusive property of the Company and its licensors. Except for the limited rights expressly granted in Section 6.2, no right, title, or interest in or to the Services is transferred to you. All rights not expressly granted are reserved.
6.2 Limited license to you. Subject to your continuous compliance with these Terms, the Company grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Services solely for your internal business purposes and solely in the manner the Services are intended to be used. This license terminates automatically upon any breach of these Terms or upon cessation of your authorized use.
6.3 Your Content. You retain all rights you hold in your Content. You grant the Company a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, reproduce, and display your Content solely as necessary to provide, maintain, secure, and improve the Services and to relay signals to Third-Party Platforms as you configure or instruct. The Company may also create, and use for any lawful business purpose (including operating, developing, and improving its products and services), aggregated and de-identified data derived from Content or from use of the Services, provided that such data does not identify you, any individual, or your Content and is maintained and used in de-identified form. You represent and warrant that you have all rights necessary to grant the licenses in this Section and that your Content does not infringe or violate any third-party right or any applicable law.
6.4 Output. Output may be made available to you for use consistent with these Terms. Output is provided on an "as is" basis and may reflect estimates, modeling, or third-party data; the Company makes no representation that Output is accurate, complete, or fit for any particular purpose, and you are responsible for independently evaluating Output before relying on it.
6.5 Feedback. If you provide suggestions, ideas, or feedback regarding the Services, you grant the Company a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate that feedback without obligation or attribution to you. This license covers only the feedback itself and grants the Company no rights in your other Content, products, or pre-existing intellectual property.
7. Acceptable Use; Prohibited Conduct
7.1 You agree to use the Services only for lawful purposes and in compliance with these Terms, all applicable laws, and the terms and policies of any Third-Party Platform you connect to or use with the Services.
7.2 You will not, and will not permit or enable any third party to:
(a) access or use the Services in violation of any applicable law, regulation, or third-party right, or for any unlawful, fraudulent, deceptive, infringing, or harmful purpose;
(b) submit, process, or transmit any Content for which you lack a lawful basis or required consent, or that is unlawful, fraudulent, defamatory, infringing, or that constitutes Personal Data processed without authority;
(c) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, structure, or underlying ideas of the Services, except to the extent this restriction is prohibited by applicable law;
(d) copy, modify, translate, adapt, or create derivative works of the Services; sell, resell, rent, lease, sublicense, distribute, or commercially exploit the Services except as expressly permitted; or remove, obscure, or alter any proprietary notice;
(e) access or use the Services to build, train, or improve a competing product or service, or to benchmark the Services without the Company's prior written consent;
(f) scrape, harvest, crawl, or use automated means to access the Services other than through interfaces the Company expressly provides; circumvent or attempt to circumvent any rate limit, security measure, or access control; or probe, scan, or test the vulnerability of any Company system;
(g) introduce or transmit any malware, virus, or other harmful code; interfere with, disrupt, or impose an unreasonable load on the Services or any Company or Third-Party Platform system; or engage in any denial-of-service or similar activity;
(h) use the Services to send unsolicited communications, to engage in click fraud, impression fraud, or lead fraud, to generate or transmit false or inflated advertising or conversion data, or to manipulate or evade any Third-Party Platform's measurement, attribution, or policy systems;
(i) impersonate any person or entity, misrepresent your affiliation, or use the Services in a manner that suggests endorsement, sponsorship, or affiliation by the Company or any Third-Party Platform where none exists;
(j) access or use the Services if you are under eighteen (18) years of age, or attempt to collect or process Personal Data of minors through the Services; or
(k) use the Services in a manner that causes, or could reasonably be expected to cause, the Company to violate any Third-Party Platform's terms or policies or any applicable law.
7.3 The Company may, but is not obligated to, monitor use of the Services for compliance with this Section and may investigate and take any action it deems appropriate, including suspension or termination of access and reporting to authorities, for any suspected violation. You acknowledge that violation of this Section may also constitute a violation of Third-Party Platform terms and of applicable law, for which you are solely responsible.
8. Third-Party Platforms and Services
8.1 The Services interoperate with and depend upon Third-Party Platforms, including advertising platforms, analytics platforms, payment processors, and hosting and infrastructure providers, each operated independently of the Company. Your use of any Third-Party Platform is governed by that platform's own terms and policies, and you are responsible for reviewing and complying with them.
8.2 The Company does not control and is not responsible for any Third-Party Platform, including its availability, functionality, accuracy, data practices, policies, pricing, or any act or omission of the platform. Any change, interruption, restriction, deprecation, suspension, rate-limit, or termination by a Third-Party Platform, or any loss or unavailability of data or functionality resulting therefrom, is outside the Company's control, and the Company disclaims all liability arising from it to the fullest extent permitted by applicable law. This disclaimer includes, without limitation, any suspension, restriction, ban, disapproval, rejection, or termination of your account, pixel, dataset, page, profile, campaign, or advertising privileges by any Third-Party Platform, and any associated loss of advertising spend, reach, revenue, or data, whether or not related to your use of the Services.
8.3 References to Third-Party Platforms, including names, logos, and trademarks, are made solely for identification and interoperability and do not imply any affiliation, endorsement, or sponsorship. The Company is not affiliated with, endorsed by, or sponsored by any Third-Party Platform.
8.4 To the extent the Services include or rely on artificial-intelligence, machine-learning, automated, or algorithmic systems — whether operated by the Company or by a third party — you acknowledge that such systems are probabilistic and may produce results that are inaccurate, incomplete, biased, or otherwise unsuitable, and the Company disclaims all warranties and liability with respect to such systems and their Output to the fullest extent permitted by applicable law. You are responsible for independently reviewing any automated Output before relying on it. The Services do not make decisions that produce legal or similarly significant effects concerning any individual based solely on automated processing without human involvement; if this changes, the Company will provide the disclosures required by applicable law.
9. Fees
9.1 To the extent the Services are offered for a fee, the applicable fees, billing terms, and any recurring-charge terms will be disclosed to you before you incur a charge. By providing payment information or authorizing a charge, you represent that you are authorized to use the payment method and you agree to pay all applicable fees and taxes.
9.1.1 Recurring charges, automatic renewal, and cancellation. Where the Services are offered on a subscription or other recurring basis, you authorize the Company and its payment processor or merchant of record to charge the applicable recurring fee on the disclosed cadence, and the subscription automatically renews for successive periods at the then-current price until you cancel. Before you are charged, the Company discloses, clearly and conspicuously, the recurring nature of the charge, the billing frequency, the amount (or the method by which it is determined), and how to cancel. You may cancel at any time, without penalty, through the cancellation mechanism made available to you — which may be provided by the third-party merchant of record that processes the transaction — or by contacting info@antropo.us. Cancellation stops future renewals and takes effect at the end of the then-current billing period; except where a refund is required by applicable law, fees already charged are non-refundable. The Company maintains these practices consistent with applicable automatic-renewal and negative-option laws.
9.2 Payments are processed by third-party payment processors. The Company does not store full payment-card numbers. Your use of a payment processor is subject to that processor's terms and privacy practices, and the Company disclaims liability for the acts or omissions of any payment processor to the fullest extent permitted by applicable law.
9.3 Except as expressly stated at the point of sale or as required by applicable law, fees are non-refundable. Any refund terms applicable to a specific paid offering will be disclosed in connection with that offering.
10. Disclaimer of Warranties
10.1 THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY AND ITS LICENSORS AND SUPPLIERS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR ARISING FROM COURSE OF DEALING OR USAGE OF TRADE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
10.2 THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; THAT THE SERVICES, OR THE SERVERS OR THIRD-PARTY PLATFORMS THAT MAKE THEM AVAILABLE, ARE FREE OF HARMFUL COMPONENTS; OR THAT ANY DATA, ANALYSIS, RECOMMENDATION, OR RESULT WILL BE ACCURATE, COMPLETE, OR ACHIEVE ANY PARTICULAR OUTCOME. ANY MATERIAL OR OUTPUT OBTAINED THROUGH THE SERVICES IS ACCESSED AND RELIED UPON AT YOUR OWN DISCRETION AND RISK.
10.3 NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM THE COMPANY OR THROUGH THE SERVICES, CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
10.4 Some jurisdictions do not allow the exclusion of certain warranties. To the extent such exclusions are not permitted, the provisions of this Section apply to the maximum extent permitted by applicable law, and any warranty that cannot be excluded is limited in duration and scope to the minimum permitted by law.
11. Limitation of Liability; Assumption of Risk
11.1 EXCLUSION OF CERTAIN DAMAGES. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND SUBJECT TO SECTION 11.4, IN NO EVENT WILL THE COMPANY OR ANY OTHER INDEMNIFIED PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS, DATA, OR ANTICIPATED SAVINGS, WHETHER OR NOT FORESEEABLE AND WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR OTHERWISE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
11.2 AGGREGATE CAP. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND SUBJECT TO SECTION 11.4, THE TOTAL AGGREGATE LIABILITY OF THE COMPANY AND ALL OTHER INDEMNIFIED PARTIES, COLLECTIVELY, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, FROM ALL CAUSES OF ACTION AND UNDER ALL THEORIES OF LIABILITY, WILL NOT EXCEED THE GREATER OF (a) THE TOTAL AMOUNTS YOU ACTUALLY PAID TO THE COMPANY FOR THE SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (b) ONE HUNDRED U.S. DOLLARS (US $100). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT. THIS CAP IS A FUNDAMENTAL BASIS OF THE BARGAIN AND APPLIES EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
11.3 ASSUMPTION OF RISK. YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK, AND THAT YOU ARE SOLELY RESPONSIBLE FOR YOUR OWN BUSINESS DECISIONS, YOUR IMPLEMENTATION OF ANY RECOMMENDATION OR OUTPUT, AND YOUR COMPLIANCE WITH THE TERMS, POLICIES, AND TECHNICAL REQUIREMENTS OF ANY THIRD-PARTY PLATFORM. YOU ASSUME ALL RISK ARISING FROM (a) RELIANCE ON ANY OUTPUT, ANALYSIS, OR RECOMMENDATION; (b) CHANGES TO, OR INTERRUPTIONS, RESTRICTIONS, OR TERMINATIONS BY, ANY THIRD-PARTY PLATFORM OR ITS INTERFACES OR POLICIES; AND (c) YOUR OWN LEGAL AND REGULATORY OBLIGATIONS, INCLUDING THOSE GOVERNING ADVERTISING, PRIVACY, AND DATA PROTECTION.
11.4 EXCEPTIONS. NOTHING IN THESE TERMS LIMITS OR EXCLUDES ANY LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR (a) FRAUD OR FRAUDULENT MISREPRESENTATION; (b) WILLFUL MISCONDUCT OR GROSS NEGLIGENCE; (c) DEATH OR BODILY INJURY CAUSED BY A PARTY'S NEGLIGENCE; OR (d) ANY OTHER LIABILITY THAT APPLICABLE LAW PROHIBITS LIMITING OR EXCLUDING. THE CAPS AND EXCLUSIONS IN THIS SECTION APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY LAW AND WILL BE READ DOWN, AND NOT VOIDED, TO THE EXTENT ANY PORTION IS HELD UNENFORCEABLE.
11.5 AGGREGATE APPLICATION. The limitations and exclusions in this Section apply to the Company and each Indemnified Party in the aggregate, and not separately or cumulatively per party. They allocate the risks between the parties, are reflected in the pricing and availability of the Services, and survive any termination or expiration of these Terms.
12. Indemnification
12.1 To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Company and its affiliates, members, managers, officers, employees, agents, licensors, and suppliers (the "Indemnified Parties") from and against any and all claims, demands, actions, proceedings, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your access to or use of the Services; (b) your Content or your instructions to process Personal Data; (c) your violation of these Terms or of any applicable law; (d) your violation of any Third-Party Platform's terms or policies; (e) your reliance on any Output; (f) any decision you make or action you take in connection with the Services; or (g) your infringement or violation of any right of any third party.
12.2 The Company may, at its option and expense, assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with the Company's defense. You will not settle any matter that imposes any obligation or admission on an Indemnified Party without the Company's prior written consent. This Section survives termination of these Terms.
13. Term; Termination
13.1 These Terms apply for as long as you access or use the Services and survive thereafter to the extent provided herein. You may stop using the Services at any time.
13.2 The Company may suspend or terminate your access to the Services, in whole or in part, at any time, with or without cause and with or without notice, including for breach of these Terms, suspected unlawful conduct, security or operational concerns, or as required by a Third-Party Platform or applicable law.
13.3 Upon termination, the licenses granted to you cease and you must stop using the Services. Sections that by their nature should survive — including Sections 4.2–4.4, 4.6, 6, 7, 8, 9, 10, 11, 12, 14, 15, 16, 18, and 20 — survive termination.
14. Binding Arbitration; Class Waiver; Jury Waiver; Opt-Out
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO ARBITRATE DISPUTES INDIVIDUALLY AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF.
14.1 Agreement to arbitrate. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services (a "Dispute") will be resolved exclusively by final and binding individual arbitration, rather than in court, except as expressly provided in this Section. This arbitration agreement is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq., and evidences a transaction involving commerce. "Dispute" is intended to have the broadest lawful meaning and includes, without limitation, any claim arising under any federal, state, or local statute, regulation, ordinance, or common-law theory relating to privacy, data protection, electronic communications, wiretapping, eavesdropping, recording, interception, "reading," or monitoring, tracking technologies, cookies, pixels, tags, software development kits, session replay, biometric or genetic information, telephone, text, or electronic messaging, consumer protection, advertising, and unfair, unlawful, or deceptive acts or practices — including, by way of example and not limitation, claims under the California Invasion of Privacy Act (Cal. Penal Code §§ 630 et seq.), federal and state wiretap, eavesdropping, and electronic-communications statutes, and analogous laws of any jurisdiction — as well as any claim relating to the existence, formation, interpretation, performance, breach, termination, validity, or enforceability of these Terms or this arbitration agreement.
14.2 Exceptions. Notwithstanding Section 14.1, either party may: (a) bring an individual action in a small-claims court for any Dispute within that court's jurisdiction so long as it remains an individual action; and (b) seek provisional or injunctive relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual-property rights or the unauthorized disclosure of confidential information, pending arbitration of the underlying Dispute.
14.3 Administrator and rules. The arbitration will be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules then in effect, provided that, where the User is a natural person who acquired or used the Services primarily for personal, family, or household purposes, the AAA Consumer Arbitration Rules then in effect will apply instead; in each case, the applicable rules (the "Rules") apply as modified by this Section. Where 25 or more substantially similar Disputes are filed as described in Section 14.10, the AAA Mass Arbitration Supplementary Rules and the corresponding fee schedule then in effect will additionally apply. If the AAA is unavailable or unwilling to administer the arbitration consistent with this Section, the parties will select another established arbitration administrator, or, failing agreement, a court of competent jurisdiction in San Juan, Puerto Rico, will appoint the administrator. The arbitration will be conducted by a single neutral arbitrator.
14.4 Seat and procedure. The seat and legal place of arbitration is San Juan, Commonwealth of Puerto Rico. For any claim in which no party seeks more than US $25,000, the arbitration may proceed solely on the basis of written submissions unless the arbitrator determines a hearing is necessary; any hearing may be conducted by videoconference or telephone. The arbitrator's award is final and binding and may be entered as a judgment in any court of competent jurisdiction.
14.5 Arbitration costs. Payment of filing, administration, and arbitrator fees will be governed by the Rules, except that, for a claim by a User who is a natural person who acquired or used the Services primarily for personal, family, or household purposes, the Company will pay such fees in excess of US $250 to the extent the Rules so allow or to the extent required to render this Section enforceable. Each party otherwise bears its own attorneys' fees and costs, except that the arbitrator may reallocate fees and costs at the conclusion of the proceeding to the extent the Rules and applicable law permit, including where a claim or defense is found to be frivolous or brought for an improper purpose.
14.6 Arbitrator authority. The arbitrator has exclusive authority to resolve any Dispute, including any threshold question of arbitrability, the scope or enforceability of this arbitration agreement, and any defense to arbitration, except that a court of competent jurisdiction, and not the arbitrator, will decide any challenge to the Class and Collective Waiver in Section 14.7. The arbitrator may award only individual relief and may not award relief that affects persons who are not individual parties to the arbitration.
14.7 Class and collective waiver. YOU AND THE COMPANY AGREE THAT EACH MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. YOU AND THE COMPANY WAIVE ANY RIGHT TO ASSERT, PARTICIPATE IN, OR RECEIVE ANY MONEY OR RELIEF FROM A CLASS ACTION, CLASS ARBITRATION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR REPRESENTATIVE ACTION OF ANY KIND. If this Class and Collective Waiver is found unenforceable as to any particular Dispute or form of relief, then that Dispute or form of relief (and only that Dispute or form of relief) will be severed and adjudicated in a court of competent jurisdiction under Section 16, and the remainder of this Section will continue in full force and effect.
14.8 Jury and court waiver. TO THE EXTENT ANY DISPUTE PROCEEDS IN COURT FOR ANY REASON, EACH PARTY IRREVOCABLY WAIVES ANY RIGHT TO A TRIAL BY JURY.
14.9 Notice of Dispute; informal resolution. Before commencing arbitration, a party must send a written Notice of Dispute describing the nature and basis of the Dispute and the relief sought, and including information reasonably sufficient to identify the relationship giving rise to the Dispute. A User's Notice of Dispute must be sent to info@antropo.us, and the Company's Notice will be sent to the most recent contact information on file for you. The parties will attempt in good faith to resolve the Dispute informally for sixty (60) days from receipt of the Notice. Arbitration may be commenced only after that period expires.
14.10 Mass-arbitration coordination. If twenty-five (25) or more Notices of Dispute raising substantially similar Disputes are submitted by or with the assistance or coordination of the same counsel or organized group, the parties agree these Disputes will be administered under the AAA Mass Arbitration Supplementary Rules and may be resolved through a bellwether process applied equally to both parties: counsel for the claimants and the Company will each select up to ten (10) such Disputes to be filed and arbitrated individually as test cases, and the limitations period for the remaining Disputes will be tolled while the test cases proceed, for a period not to exceed one hundred eighty (180) days. After the test cases conclude, the parties will engage in a single global mediation in good faith to resolve the remaining Disputes. Nothing in this Section prevents any individual claimant whose Dispute has not been resolved through the bellwether or mediation process within that 180-day period from thereafter proceeding with their own individual arbitration under this Section, and any applicable filing or arbitrator fees for such individual arbitration will then be governed by the Rules.
14.11 30-day opt-out. You may opt out of this arbitration agreement (Sections 14.1–14.10) within thirty (30) days after first accepting these Terms by sending written notice to info@antropo.us with the subject line "Arbitration Opt-Out," including your name, the identifier associated with your use of the Services, and an unambiguous statement that you wish to opt out of arbitration. Opting out of arbitration does not affect any other provision of these Terms, including the governing-law, venue, jury-waiver, and class-and-collective-waiver provisions to the extent they apply in court. If you opt out, neither you nor the Company will be required to arbitrate Disputes between you and the Company.
14.12 Survival and severability. This Section survives termination of these Terms and of your relationship with the Company. If any portion of this Section (other than the Class and Collective Waiver, which is governed by Section 14.7) is found unenforceable, that portion will be severed and the remainder will continue in effect. If the agreement to arbitrate in Section 14.1 is found unenforceable in its entirety, the jury-trial waiver in Section 14.8 and the governing-law and venue provisions in Section 16 survive independently.
14.13 Future changes to this Section. Notwithstanding Section 17, the Company will not apply any material change to this Section 14 to a Dispute of which the Company has actual notice as of the effective date of the change.
15. Time Limitation on Claims
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT FOR CLAIMS THAT CANNOT LAWFULLY BE SHORTENED (INCLUDING NON-WAIVABLE STATUTORY CLAIMS), ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS MUST BE COMMENCED WITHIN THE SHORTER OF (a) TWO (2) YEARS AFTER THE CLAIM OR CAUSE OF ACTION ACCRUES, OR (b) THE PERIOD OTHERWISE PROVIDED BY APPLICABLE LAW; OTHERWISE IT IS PERMANENTLY BARRED. Where applicable law prohibits the contractual shortening of a limitations period for a particular claim or User, the shortest period permitted by applicable law applies to that claim.
16. Governing Law; Forum
16.1 These Terms, and any Dispute, are governed by the laws of the Commonwealth of Puerto Rico, excluding its conflict-of-laws rules and excluding the United Nations Convention on Contracts for the International Sale of Goods, provided that, where you are a consumer, this choice of law does not deprive you of the protection of any provision of the law of your country or state of habitual residence that cannot be derogated from by agreement.
16.2 Subject to Section 14 (Arbitration), the parties consent to the exclusive jurisdiction and venue of the courts located in San Juan, Commonwealth of Puerto Rico — including the courts of the Commonwealth of Puerto Rico and the United States District Court for the District of Puerto Rico — for any matter not subject to arbitration, including to compel arbitration or to enforce an arbitral award, and each party waives any objection based on lack of personal jurisdiction or inconvenient forum.
16.3 Nothing in this Section deprives you of the protection of any mandatory consumer-protection provisions of the law of the jurisdiction in which you reside that cannot be derogated from by agreement.
17. Modifications to These Terms
17.1 The Company may modify these Terms from time to time. For material changes, the Company will provide reasonable advance notice by a method such as posting the updated Terms with a revised "Last Updated" date, providing an in-product notice, or, where the Company has your contact information, by other reasonable means. Changes take effect on the effective date stated in the revised Terms.
17.2 Your continued access to or use of the Services after the effective date of revised Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services before the effective date.
17.3 The Company will not apply material changes retroactively to a Dispute of which it has actual notice as of the effective date of the change. Section 14.13 governs changes to the arbitration provisions.
18. General Provisions
18.1 Force majeure. The Company will not be liable or deemed in breach for any failure or delay in performance caused by events beyond its reasonable control, including acts of God, natural disasters, hurricanes, earthquakes, flood, fire, epidemic or pandemic, war, terrorism, civil unrest, labor disputes, governmental action, power or telecommunications failure, internet or hosting-provider outages, denial-of-service attacks, and any act, omission, outage, suspension, rate-limit, policy change, deprecation, or termination by any Third-Party Platform, network, interface, or supplier on which the Services depend.
18.2 Severability. If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or, if it cannot be so modified, severed, and the remaining provisions will continue in full force and effect. The Class and Collective Waiver in Section 14.7 is not severable from the agreement to arbitrate except as expressly provided in Section 14.7.
18.3 Entire agreement. These Terms, together with any order form, documentation, and policies expressly incorporated by reference, constitute the entire agreement between the parties regarding the Services and supersede all prior or contemporaneous agreements, proposals, and communications, whether oral or written. No usage of trade or course of dealing modifies these Terms. In the event of conflict, an applicable order form controls over these Terms, and these Terms control over any incorporated policy unless expressly stated otherwise. Nothing in this Section limits liability for fraud or fraudulent misrepresentation.
18.4 No third-party beneficiaries. These Terms are for the sole benefit of the parties and their permitted successors and assigns. Nothing herein confers any right, benefit, or remedy on any third party, except that the Company's affiliates, members, managers, officers, employees, agents, licensors, and suppliers are intended beneficiaries of the disclaimer, limitation-of-liability, and indemnification provisions and may enforce them.
18.5 Assignment. You may not assign, delegate, or transfer these Terms or any rights or obligations hereunder, by operation of law or otherwise, without the Company's prior written consent; any attempted assignment in violation of this Section is void. The Company may freely assign these Terms, in whole or in part, including in connection with a merger, acquisition, reorganization, or sale of assets, on notice to you. These Terms bind and inure to the benefit of the parties' permitted successors and assigns.
18.6 Waiver. No waiver of any provision of these Terms is effective unless in writing, and no failure or delay by the Company in exercising any right operates as a waiver of that or any other right.
18.7 Relationship of the parties. The parties are independent contractors. Nothing in these Terms creates any partnership, joint venture, agency, fiduciary, or employment relationship between them.
18.8 No reliance. You acknowledge that you have not relied on any representation, warranty, or statement not expressly set out in these Terms.
18.9 Statutory rights preserved. Nothing in these Terms operates to exclude, restrict, or modify any right or remedy, or any guarantee, warranty, or other term or condition, implied or imposed by applicable law that cannot lawfully be excluded, restricted, or modified.
18.10 Notices. All notices to the Company under these Terms — including legal notices, notices of dispute, privacy requests, and data-deletion requests — must be sent to info@antropo.us, which is the Company's sole designated contact channel for such matters. The Company may provide notices to you by posting within the Services, by the contact information associated with your use of the Services, or by other reasonable means. Notices are deemed given when sent or posted.
18.11 Electronic communications. You consent to receive communications from the Company electronically, and you agree that electronic communications satisfy any legal requirement that such communications be in writing.
18.12 Interpretation. Section headings are for convenience only and do not affect interpretation. "Including" and "include" mean "including without limitation." These Terms will not be construed against the drafting party.
19. Contact
The Company is Antropo Solutions LLC, a Commonwealth of Puerto Rico limited liability company, with offices at 151 Calle de San Francisco, Suite 200 (PMB 0151), San Juan, Puerto Rico 00901. The sole channel for all notices, legal-process discussion, privacy requests, and data-deletion requests is:
20. Privacy and Data Protection
This Section sets out the Company's privacy and data-protection disclosures and applies to Personal Data the Company processes as a controller in connection with the Services and its web properties. Where the Company processes Personal Data as a processor on a business customer's behalf, that processing is governed by Section 4.6 and any executed Data Processing Addendum, and the relevant business is the controller responsible for the disclosures owed to its end users. A standalone Privacy Policy may also be available at https://antropo.us/legal-6c8f70/privacy; in case of conflict regarding the processing of Personal Data, the document providing greater or more specific protection controls.
20.1 Controller identity and contact. The controller is Antropo Solutions LLC, a Commonwealth of Puerto Rico limited liability company. The sole contact channel for privacy matters, to exercise data-protection rights, and to request data deletion is info@antropo.us.
20.2 Categories of data processed. Depending on how the Services and web properties are used, the Company may process: (a) identifiers and contact data (such as email address and account identifiers); (b) device and technical data (such as Internet Protocol address, browser and device characteristics, and approximate location derived from these); (c) usage and interaction data (such as pages or features accessed, timestamps, and diagnostic logs); (d) business and engagement data provided in connection with an engagement, including contact, contract, and billing information; (e) cookies and similar tracking-technology data; and (f) any other data you choose to provide. The Company does not seek to collect special categories of Personal Data through the Services and asks that you not submit them.
20.3 Sources of data. The Company obtains Personal Data (a) directly from you or your authorized users; (b) automatically through your use of the Services and web properties, including through cookies, pixels, software development kits, and server logs; and (c) from business customers and Third-Party Platforms used in connection with the Services.
20.4 Purposes and legal bases. The Company processes Personal Data to: provide, operate, secure, and maintain the Services and web properties (legal basis: performance of a contract and the Company's legitimate interests in operating and securing its services); measure and improve performance and develop new features (legitimate interests; or consent where required); communicate with clients and prospective clients regarding engagements and the Company's services (performance of a contract, pre-contractual steps, and legitimate interests); comply with legal obligations and enforce these Terms (compliance with a legal obligation and legitimate interests); and detect, prevent, and address fraud, abuse, and security incidents (legitimate interests). Where the Company relies on consent, you may withdraw it at any time without affecting prior processing; where it relies on legitimate interests, you may object as described in Section 20.7.
20.5 Cookies and tracking technologies. The Company and its providers use cookies, pixels, tags, software development kits, and similar technologies on its web properties and within certain Services to operate the properties, remember preferences, and measure traffic. Where required by applicable law, the Company obtains consent for non-essential cookies and tracking technologies through a consent mechanism and honors choices you make there. You may also control cookies through your browser or device settings; disabling some cookies may affect functionality. By accessing or using the web properties and Services without enabling an opt-out preference signal (such as GPC), and, where a consent mechanism is presented, by accepting it, you consent to the use of these tracking technologies and to the resulting collection, recording, and transmission of your interactions as described in this Section and the Company's Privacy Policy, including, to the fullest extent permitted by law, as your consent for purposes of any applicable electronic-communications, wiretapping, or eavesdropping law, such as the California Invasion of Privacy Act.
20.6 Recipients and international transfers. The Company may disclose Personal Data to: service providers and processors that support the Services (such as hosting, infrastructure, analytics, and payment processors); Third-Party Platforms used in connection with the Services or an engagement, as configured or instructed; and authorities or other parties where required by law or to enforce these Terms or protect rights, safety, and security. It may also transfer data in connection with a merger, acquisition, reorganization, or sale of assets. Personal Data may be processed in, or transferred to, the United States and other jurisdictions whose data-protection laws may differ from yours. Where such transfers are subject to applicable data-protection law, the Company relies on a lawful transfer mechanism, such as the European Commission's Standard Contractual Clauses (and the United Kingdom Addendum, where relevant) or an applicable adequacy decision or certification, and implements appropriate safeguards.
20.7 Your data-protection rights (including GDPR/UK GDPR). Subject to applicable law, you may have the right to: access the Personal Data the Company holds about you; correct inaccurate data; delete data; restrict or object to certain processing, including processing based on legitimate interests and processing for direct-marketing purposes; receive certain data in a portable format; and withdraw consent where processing is based on consent. You also have the right to lodge a complaint with your competent data-protection supervisory authority. To exercise any right, contact info@antropo.us. The Company will respond within the timeframe required by applicable law and, in any event, within thirty (30) days for requests under United States state privacy laws (extendable as the law permits) and within one (1) month for requests under the GDPR or UK GDPR (extendable by up to two further months for complex or numerous requests, with notice). The Company will take reasonable steps to verify your identity before acting and may decline or limit a request as applicable law permits.
20.8 United States state privacy rights (including California). Depending on your state of residence, you may have the right to know or access the categories and specific pieces of Personal Data collected, the sources, the purposes, and the categories of recipients; to delete or correct your Personal Data; and to opt out of the "sale" or "sharing" of Personal Data and of certain targeted or cross-context behavioral advertising. The Company does not sell Personal Data for money. However, the use of advertising and measurement technologies that share online identifiers and event data with Third-Party Platforms for advertising may constitute a "sale" or "sharing" or "targeted advertising" under some state laws. To opt out, contact info@antropo.us, follow any opt-out mechanism made available on the Company's web properties, or use an opt-out preference signal as described in Section 20.9. The Company does not use or disclose sensitive Personal Data for purposes that would require a "Limit the Use of My Sensitive Personal Information" right, and does not knowingly sell or share the Personal Data of individuals under 16. The Company will not discriminate against you for exercising any of these rights. You may use an authorized agent to submit a request, subject to verification.
20.9 Opt-out preference signals (Global Privacy Control). The Company recognizes, processes, and honors recognized browser- or device-level opt-out preference signals, including the Global Privacy Control (GPC), transmitted by your browser or device as a valid request to opt out of the "sale" or "sharing" of Personal Data and of targeted or cross-context behavioral advertising for the browser or device from which the signal is sent. When such a signal is detected, the Company suppresses the loading and firing of non-essential advertising and measurement technologies, and the transmission of advertising or measurement event signals to Third-Party Platforms, for that browser or device, and maintains records sufficient to demonstrate that the signal was processed, where required by applicable law.
20.10 Data deletion — how to request. To request deletion of Personal Data the Company holds about you as a controller, send an email to info@antropo.us with the subject line "Data Deletion Request" and include the email address or account identifier associated with your use of the Services and enough information for the Company to locate the relevant data. The Company will acknowledge the request, take reasonable steps to verify your identity, and delete or de-identify the applicable Personal Data within the timeframe required by applicable law — within thirty (30) days under United States state privacy laws and within one (1) month under the GDPR or UK GDPR, in each case extendable as the law permits and with notice — except to the extent the Company must retain certain data to comply with a legal obligation, resolve disputes, prevent fraud or abuse, enforce these Terms, or for other purposes permitted by law. Where the Company processes data as a processor on a business customer's behalf, deletion requests from that customer's end users are directed to and handled by that business customer as the controller; the Company will support its customers in responding to such requests as required by the applicable Data Processing Addendum.
20.11 Retention. The Company retains Personal Data only for as long as necessary to fulfill the purposes described in this Section, including to provide the Services, comply with legal, tax, and accounting obligations, resolve disputes, and enforce these Terms, after which it deletes or de-identifies the data. Retention periods vary by data category and the purpose and legal basis for processing; where a fixed period cannot be specified, the Company determines retention by reference to those criteria.
20.12 Security. The Company maintains administrative, technical, and organizational measures designed to protect Personal Data appropriate to the risk. No method of transmission or storage is completely secure, and the Company cannot guarantee absolute security.
20.13 Children. Consistent with Section 3, the Services are for adults eighteen (18) and older and are not directed to minors, and the Company does not knowingly collect Personal Data from individuals under eighteen. If the Company becomes actually aware that it has collected Personal Data from a minor, it will take reasonable steps to delete it. Contact info@antropo.us if you believe a minor's data has been collected.
20.14 Changes to this Section. The Company may update this Section and any related Privacy Policy from time to time as described in Section 17, and will revise the "Last Updated" date accordingly.
21. Comprehensive Prohibited and Restricted Uses
21.1 Scope and relationship to Section 7. This Section supplements, and does not limit, the acceptable-use and prohibited-conduct provisions of Section 7. The restrictions in this Section apply to the Services, to the Company's web properties, web pages, application programming interfaces, endpoints, files, code, designs, text, graphics, documentation, configurations, Content, and Output, and to these Terms and the Company's other legal, privacy, and policy documents (collectively, the "Protected Materials"). The terms "you" and "User" in this Section include any person or entity that accesses, attempts to access, directs, enables, funds, or benefits from access to the Protected Materials, whether or not through an Account, whether or not authenticated, and whether acting directly, through an agent, through automated means, or in coordination with others.
21.2 No automated access, scraping, crawling, or harvesting. You will not, and will not authorize, enable, commission, or assist any other person or system to: (a) access, index, scrape, spider, crawl, mine, scan, aggregate, cache (other than ordinary browser caching), copy, download in bulk, or otherwise extract the Protected Materials or any portion thereof by any robot, spider, crawler, scraper, bot, script, headless browser, automated agent, data-harvesting tool, or any other automated or programmatic means, except through interfaces and methods the Company expressly authorizes in writing and strictly within any documented rate, scope, and usage limits; (b) compile, assemble, or build any database, dataset, index, archive, corpus, or collection from the Protected Materials; (c) perform any systematic, repeated, high-volume, or bulk retrieval, monitoring, or downloading of the Protected Materials; or (d) extract, copy, or re-use any text, data, code, layout, structure, "look and feel," or other element of the Protected Materials for any purpose not expressly permitted by these Terms.
21.3 No reverse engineering or rights derivation. You will not, and will not permit or enable any third party to, reverse engineer, decompile, disassemble, decrypt, decode, emulate, or otherwise attempt to discover, derive, or reconstruct the source code, object code, architecture, algorithms, data structures, models, methodologies, configurations, trade secrets, or underlying ideas, know-how, or organization of the Services or any Protected Materials, in whole or in part, by any means, except, and solely to the extent, this restriction is expressly prohibited by applicable law and then only after providing the Company prior written notice and a reasonable opportunity to provide the relevant interoperability information.
21.4 No competing, derivative, or substitute products. You will not, and will not permit or enable any third party to, use, access, or rely on the Services, the Protected Materials, any Content, or any Output to design, develop, market, offer, operate, or improve any product, service, dataset, model, tool, or offering that competes with, replicates, substitutes for, or is derived from the Services or any Protected Materials, nor to create any work that is substantially similar in expression, structure, organization, or function to the Services or Protected Materials.
21.5 No use to train or develop AI or machine-learning systems. You will not, and will not permit, enable, commission, or assist any third party or system to, use, ingest, input, copy, store, or process the Services, the Protected Materials, any Content, or any Output, in whole or in part, to train, pre-train, fine-tune, calibrate, evaluate, benchmark, validate, ground, retrieve-augment, distill, align, or otherwise develop, build, or improve any artificial-intelligence model, machine-learning model, large language model, generative model, neural network, dataset, embedding, index, or other automated or algorithmic system, whether your own or a third party's. This prohibition applies regardless of whether such use is characterized as research, training, evaluation, or any other purpose, and is in addition to, and not limited by, any technical signal, robots directive, machine-readable reservation, or other expression of the Company's reservation of rights, all of which the Company asserts and none of which it waives. The Company expressly reserves all rights, including under applicable copyright, database, and contract law, to object to and prohibit such use, and the absence of a particular technical restriction does not constitute consent.
21.6 No circumvention of technical, access, or security measures. You will not, and will not permit or enable any third party to, avoid, bypass, defeat, disable, interfere with, descramble, deactivate, circumvent, or attempt to circumvent any technical protection measure, rate limit, throttle, quota, access control, authentication, paywall, gate, robots or no-index directive, firewall, bot-mitigation, geofence, IP block, CAPTCHA, or other security, access-management, or usage-management measure that the Company or its providers employ in connection with the Protected Materials, nor access any portion of the Protected Materials that is not made available to you through the ordinary, intended, and authorized use of the interfaces the Company provides.
21.7 No security testing, scanning, or probing. You will not, and will not permit or enable any third party to, conduct or attempt any vulnerability scanning, port scanning, penetration testing, load testing, stress testing, fuzzing, security assessment, intrusion, or other probing or testing of the Protected Materials or of any system, server, network, or infrastructure used to make them available, without the Company's prior express written authorization, and any such activity, even where well-intentioned, constitutes unauthorized access.
21.8 No automated account creation, credential abuse, or impersonation. You will not, and will not permit or enable any third party to: (a) create, register, or operate Accounts by automated, scripted, bulk, or fraudulent means, or create Accounts using false, misappropriated, or another person's identity or information; (b) share, sell, traffic in, or harvest credentials, or access the Protected Materials using credentials you are not authorized to use; or (c) impersonate, or misrepresent your identity, affiliation, authorization, or association with, any person or entity, including the Company, its personnel, or any Third-Party Platform.
21.9 No interference, overloading, or denial-of-service. You will not, and will not permit or enable any third party to, take any action that imposes, or may reasonably be expected to impose, an unreasonable or disproportionately large load on, or that degrades, disrupts, impairs, overloads, floods, or interferes with, the Protected Materials or any system, server, network, or infrastructure used to make them available, including any denial-of-service or distributed-denial-of-service activity, traffic flooding, request amplification, or resource-exhaustion activity, or any introduction of malware, worms, viruses, or other harmful or disruptive code.
21.10 No bulk extraction or re-use of data, identifiers, or events. You will not, and will not permit or enable any third party to, extract, copy, replicate, re-identify, reconstruct, redistribute, resell, sublicense, or commercially exploit any data, identifier, measurement, attribution, event, signal, dataset, or other material obtained from or through the Protected Materials, in bulk or otherwise, except as expressly permitted by these Terms.
21.11 Each restriction independent. Each prohibition in this Section is a separate and independent covenant. A violation of any one prohibition is actionable on its own, and the Company's tolerance of, or failure immediately to act upon, any violation does not waive the prohibition or any other prohibition.
22. No Competitive Use; Anti-Benchmarking
22.1 Prohibition on competitive access. The Protected Materials are made available solely for the authorized, internal, and intended purposes described in these Terms and not for any competitive purpose. Access to or use of the Protected Materials by, on behalf of, for the benefit of, or at the direction of any competitor of the Company, or by any person or entity for the purpose of competitive intelligence, competitive analysis, benchmarking, market research targeting the Company, price or feature comparison intended to compete with the Company, or the development or support of a competing or substitute product or service, is prohibited and constitutes unauthorized access and use, regardless of the means employed and whether or not any technical measure is circumvented.
22.2 Anti-benchmarking. You will not, and will not permit or enable any third party to, access or use the Protected Materials to benchmark, performance-test, feature-test, or evaluate the Services against any competing or prospective competing product or service, or to publish, disclose, or distribute any such benchmark, comparison, evaluation, or analysis, without the Company's prior express written consent, which it may withhold in its sole discretion.
22.3 Representation of non-competitive purpose. By accessing or using the Protected Materials, you represent and warrant that you are not doing so for any purpose prohibited by this Section. The Company's making the Protected Materials available to the public does not constitute consent to, or a license for, any competitive, benchmarking, intelligence-gathering, or development use, all of which require the Company's prior express written authorization.
22.4 No implied license. Nothing in the public availability of the Protected Materials, and no act or omission of the Company, grants any license or right, by implication, estoppel, or otherwise, to use the Protected Materials for any purpose prohibited by this Section or by Section 21.
23. Automated Access, Robots, and Bots; Non-Consent and Countermeasures
23.1 Express non-consent. The Company does not consent to, and expressly withholds permission for, any access to the Protected Materials by any robot, spider, crawler, scraper, bot, automated agent, headless browser, or other automated or programmatic means, except access by interfaces the Company expressly authorizes in writing and strictly within their documented limits. The presence, absence, or particular content of any robots-exclusion file, metadata directive, machine-readable signal, or rate limit does not enlarge any permission and does not constitute consent to any access beyond that expressly authorized.
23.2 Deemed unauthorized access. Any access to the Protected Materials that violates Section 21, Section 22, or this Section is access that exceeds, and is without, the Company's authorization, is deemed unauthorized for all purposes, and may be addressed by the Company as a breach of these Terms and, where applicable, as a violation of law. Continued access after the Company has communicated, by any reasonable means (including by a notice, a technical block, an IP or access restriction, or these Terms), that such access is unauthorized constitutes knowing unauthorized access.
23.3 Technical countermeasures. The Company may, in its sole discretion and without notice, employ technical and operational measures to detect, limit, throttle, challenge, block, or deny access that it reasonably believes violates Section 21, Section 22, or this Section, including rate-limiting, IP- and network-level blocking, bot-mitigation, fingerprinting, challenge-response mechanisms, and access revocation. The Company's use or non-use of any such measure does not waive, limit, or define the scope of the restrictions in these Terms, and is not a condition of their enforceability.
23.4 Logging and evidence. You acknowledge that the Company may record and retain logs and other records of access to the Protected Materials, including Internet Protocol addresses, request metadata, timestamps, device and network characteristics, and patterns of access, and that such records may be used to detect, investigate, document, and enforce against violations of these Terms and to support any legal or equitable proceeding, to the extent permitted by applicable law.
24. User Representations and Warranties
24.1 Affirmative representations. Each time you access or use the Protected Materials, you represent and warrant to the Company that: (a) your access and use are and will remain lawful and in full compliance with these Terms and all applicable laws; (b) you are not accessing or using, and will not access or use, the Protected Materials for any purpose prohibited by Section 21 or Section 22, including any scraping, harvesting, reverse-engineering, competing-product-development, AI- or model-training, benchmarking, competitive-intelligence, circumvention, or unauthorized-testing purpose; (c) you have the full right, power, and authority to enter into and perform under these Terms, and, where you act on behalf of an entity, to bind that entity; (d) all information you provide is accurate, current, and complete, and you will keep it so; (e) you are not a competitor of the Company accessing the Protected Materials for a competitive purpose, and you are not acting on behalf of, for the benefit of, or at the direction of any such competitor; (f) you are not accessing or using the Protected Materials to harass, burden, harm, or extract value from the Company in bad faith, or to further any vexatious, frivolous, or improper purpose; and (g) you are not barred from accessing or using the Protected Materials under any applicable law, sanctions program, or denied- or restricted-party list.
24.2 Reliance. You acknowledge that the Company relies on the representations and warranties in this Section and elsewhere in these Terms in making the Protected Materials available, that those representations are a material inducement and a condition of any authorization to access or use the Protected Materials, and that any breach of them renders the relevant access and use unauthorized from its inception.
24.3 No non-waivable rights affected. Nothing in this Section requires you to represent or warrant away, and nothing in this Section operates to waive, any right that cannot lawfully be waived.
25. Frivolous, Vexatious, and Bad-Faith Claims; Abuse of Process
25.1 Good-faith pre-suit resolution as a condition. As a condition precedent to commencing any proceeding against the Company (whether in arbitration or, where permitted, in court), you must first comply with the Notice of Dispute and good-faith informal-resolution requirements of Section 14.9, including the sixty (60)-day resolution period. A proceeding commenced without first satisfying those requirements is premature, and the Company may seek a stay or dismissal and recovery of the costs and fees it incurs as a result, to the fullest extent permitted by applicable law.
25.2 Cost- and fee-shifting for frivolous or bad-faith claims. To the fullest extent permitted by applicable law, if you assert any claim, defense, demand, or proceeding against the Company that a court or arbitrator determines to be frivolous, groundless, vexatious, harassing, brought in bad faith, brought for an improper purpose, or asserted without a reasonable basis in fact or law, you are responsible for, and the Company is entitled to recover, the reasonable attorneys' fees, costs, and expenses the Company incurs in responding to and defending against it, in addition to any other relief available. Nothing in this Section authorizes recovery beyond what applicable law and the applicable Rules permit, and any determination of frivolousness or bad faith is reserved to the court or arbitrator before which the matter proceeds.
25.3 No fixed penalty. This Section does not impose any fixed, predetermined, or liquidated penalty. The Company's recovery under this Section is limited to its actual reasonable fees, costs, and expenses, and to such other relief as the court or arbitrator awards under applicable law.
25.4 Prohibition on abuse or weaponization of processes. You will not, and will not permit, enable, fund, coordinate, or assist any other person to, misuse, abuse, or weaponize any dispute-resolution, arbitration, complaint, privacy-request, data-subject-request, chargeback, payment-dispute, regulatory-complaint, or reporting process against the Company, including by: (a) submitting requests, claims, complaints, or disputes that are false, fabricated, duplicative, automated, bulk-generated, or made in bad faith, or that are intended to harass, burden, intimidate, retaliate against, extract value from, or impose cost on the Company rather than to obtain a legitimate remedy; (b) initiating a chargeback or payment dispute for a charge you authorized and that the Company delivered, in lieu of using the cancellation and refund mechanisms made available to you or the informal-resolution process; (c) submitting privacy or data-subject requests in bulk, in an automated manner, or in coordination with others for the purpose of harassment, disruption, or improper data extraction rather than the genuine exercise of statutory rights; or (d) coordinating or organizing mass or duplicative claims, complaints, or requests for an improper purpose. Nothing in this Section limits, conditions, or penalizes the genuine, good-faith exercise of any right that applicable law guarantees, including the good-faith exercise of any statutory privacy or data-protection right, the right to file a genuine complaint with a governmental authority or supervisory authority, or the right to a chargeback where one is genuinely warranted; this Section addresses only abusive, fraudulent, bad-faith, or improper-purpose conduct, and applies only to the extent permitted by applicable law.
25.5 Chargeback particulars. Where you initiate a chargeback or payment dispute that the Company determines, acting reasonably, to be improper under Section 25.4(b), the Company may, to the extent permitted by applicable law and by the rules of the relevant payment network: dispute and seek reversal of the chargeback, provide records of your authorization and the Company's performance, suspend or terminate your access under Section 27, and recover its actual costs and fees as permitted by Section 25.2. This Section does not apply to, and does not discourage, a chargeback that is genuinely warranted, including for an unauthorized or fraudulent charge or a charge for which a refund is required by law.
25.6 Cooperation with authorities preserved. Nothing in this Section prohibits, penalizes, or discourages any communication, report, or complaint to, or cooperation with, any governmental, law-enforcement, or regulatory authority that is protected by applicable law, and any provision of this Section that would do so is, to that extent, of no effect.
26. Injunctive and Equitable Relief
26.1 Acknowledgment of irreparable harm. You acknowledge and agree that a breach or threatened breach of Section 6 (Intellectual Property), Section 7 (Acceptable Use), Section 21 (Prohibited and Restricted Uses), Section 22 (No Competitive Use), Section 23 (Automated Access), Section 28 (Confidentiality), or of any provision protecting the Company's intellectual property, confidential information, systems, security, or the integrity of the Protected Materials, would cause the Company immediate and irreparable harm for which monetary damages would be inadequate and difficult to ascertain.
26.2 Right to relief. Accordingly, in addition to any other remedy available at law or in equity, and notwithstanding Section 14 (which expressly preserves the right to seek such relief in court under Section 14.2(b)), the Company is entitled to seek temporary, preliminary, and permanent injunctive and other equitable relief, specific performance, and restraining orders to prevent or stop any such breach or threatened breach, in any court of competent jurisdiction, without the necessity of posting a bond or other security and without the necessity of proving actual damages, to the extent permitted by applicable law. The Company is additionally entitled to recover its actual damages, together with its costs and reasonable attorneys' fees, as permitted by applicable law.
26.3 Cumulative. The equitable remedies in this Section are in addition to, and not in lieu of, the Company's right to actual damages, account revocation, suspension, termination, and any other remedy available under these Terms or applicable law.
27. Suspension, Access Revocation, and Termination for Prohibited or Bad-Faith Use
27.1 Immediate action. In addition to the Company's rights under Sections 5 and 13, the Company may, in its sole discretion and without prior notice or liability, suspend, restrict, throttle, revoke, block, or terminate your access to and use of the Protected Materials, in whole or in part, immediately and for any duration, where the Company reasonably believes that you have engaged in, attempted, enabled, or facilitated any conduct prohibited by Section 21, Section 22, Section 23, Section 25, or Section 28, or any other conduct that violates these Terms, threatens the security, integrity, availability, or lawful operation of the Protected Materials, or is unlawful, fraudulent, abusive, or in bad faith.
27.2 No cure required. For conduct described in Section 27.1, the Company is not obligated to provide any notice-and-cure period, and any suspension, revocation, or termination under this Section is without prejudice to, and does not waive, any other remedy available to the Company, including the recovery of damages, costs, and fees and the pursuit of injunctive and equitable relief.
27.3 Effect and survival. Upon any suspension, revocation, or termination under this Section, any license or authorization granted to you immediately ceases and you must cease all access to and use of the Protected Materials. The provisions of these Terms that by their nature should survive — including, without limitation, Sections 21, 22, 23, 24, 25, 26, 28, 29, 30, 31, and 32, together with the disclaimer, limitation-of-liability, indemnification, arbitration, governing-law, and limitations-period provisions — survive any such suspension, revocation, or termination.
28. Confidentiality of Non-Public Elements
28.1 Confidential elements. Certain elements of the Services and Protected Materials are non-public and proprietary, including non-public application programming interfaces, endpoints, internal configurations, data schemas, algorithms, models, methodologies, security measures, non-public documentation, non-public pricing or commercial terms, and any other information that is identified as confidential or that a reasonable person would understand to be confidential given its nature or the circumstances of disclosure (collectively, "Confidential Information"). Confidential Information does not include information that is or becomes publicly available through no fault of yours, that you lawfully held without obligation of confidence before disclosure, or that you lawfully obtain from a third party without restriction.
28.2 Obligations. Where you obtain access to Confidential Information, you will: (a) hold it in strict confidence and not disclose it to any third party except as the Company expressly authorizes in writing; (b) use it solely for the authorized and intended use of the Services under these Terms and for no other purpose, including no competitive, benchmarking, reverse-engineering, or model-training purpose; and (c) protect it with at least the degree of care you use to protect your own confidential information of like importance, and in no event less than reasonable care. You will promptly notify the Company at info@antropo.us of any actual or suspected unauthorized use or disclosure.
28.3 Compelled disclosure. If you are compelled by law or valid legal process to disclose Confidential Information, you will, to the extent legally permitted, provide the Company prompt prior written notice and reasonable cooperation so that the Company may seek a protective order or other appropriate remedy, and you will disclose only that portion of the Confidential Information that you are legally required to disclose.
28.4 Survival. This Section survives termination of these Terms and continues for so long as the relevant information remains Confidential Information.
29. Export Controls and Economic Sanctions
29.1 Compliance. Your access to and use of the Protected Materials is subject to, and you will comply with, all applicable export-control, import-control, and economic-sanctions laws and regulations, including those administered by the United States (such as the U.S. Department of the Treasury's Office of Foreign Assets Control, the U.S. Department of Commerce's Bureau of Industry and Security, and the Export Administration Regulations) and any other applicable jurisdiction.
29.2 Representations. You represent and warrant that: (a) you are not located in, ordinarily resident in, or organized under the laws of, any country or territory subject to comprehensive U.S. or other applicable sanctions or embargo; (b) you are not identified on, and are not owned or controlled by or acting on behalf of any person identified on, any applicable restricted-party, denied-party, or sanctions list; and (c) you will not access, use, export, re-export, transfer, or make the Protected Materials available, directly or indirectly, in violation of any applicable export-control or sanctions law, or for any prohibited end-use or to any prohibited end-user.
29.3 No facilitation. You will not use the Protected Materials to facilitate, support, or engage in any activity prohibited by the laws referenced in this Section, and you will indemnify the Indemnified Parties against any claim arising from your breach of this Section, consistent with Section 12.
30. Enforcement; Successors and Beneficiaries; Binding Effect
30.1 Binding on successors and related parties. These Terms, and in particular Sections 6, 7, 21, 22, 23, 24, 25, 26, 27, 28, and 29, bind and inure to the benefit of the parties and their respective successors, assigns, affiliates, parents, subsidiaries, agents, and representatives, and are enforceable against any person or entity that accesses, attempts to access, directs, funds, enables, benefits from, or acts in concert with another in accessing the Protected Materials, whether or not a direct party to these Terms.
30.2 Enforcement by the Company and intended beneficiaries. The Company, and the Indemnified Parties as intended beneficiaries to the extent provided in Section 18.4, may enforce the protective provisions of these Terms. Enforcement by, or for the benefit of, the Company's permitted successors and assigns is expressly authorized, including in connection with any merger, acquisition, reorganization, or sale of assets contemplated by Section 18.5.
30.3 Joint and several responsibility for coordinated conduct. Where two or more persons act in concert, coordinate, or assist one another in conduct that violates Section 21, Section 22, Section 23, or Section 25, each such person is responsible for that conduct, and the Company may pursue any or all of them, to the fullest extent permitted by applicable law.
31. Reservation of Rights; No Waiver; Cumulative Remedies
31.1 Reservation of rights. All rights not expressly granted to you in these Terms are reserved by the Company and its licensors. No provision of these Terms, and no act, omission, delay, tolerance, or course of dealing by the Company, grants you any right, title, license, or interest in or to the Protected Materials by implication, estoppel, acquiescence, or otherwise, and the Company expressly reserves all rights under applicable intellectual-property, database, contract, computer-fraud, trespass, and other law, including all rights to object to and prohibit any use described in Section 21 or Section 22.
31.2 No waiver. No failure or delay by the Company in exercising, and no partial exercise of, any right, power, or remedy under these Terms operates as a waiver of that or any other right, power, or remedy, and no single or partial exercise precludes any further exercise. The Company's tolerance of, or failure to act against, any violation by you or any other person does not waive the relevant provision or constitute consent, license, or a course of dealing, and does not preclude the Company from acting against the same or any other violation thereafter. No waiver is effective unless in a writing signed by an authorized representative of the Company, and any such waiver is limited to its express terms and the specific instance for which it is given.
31.3 Cumulative remedies. All rights and remedies of the Company under these Terms are cumulative and in addition to, and not exclusive of or in lieu of, any other right or remedy available at law, in equity, by statute, or otherwise, and the Company's exercise of any one right or remedy does not preclude the concurrent or subsequent exercise of any other.
32. Survival and Interpretation of the Protective Provisions
32.1 Survival. Sections 21 through 31, together with this Section 32, survive any expiration, suspension, revocation, or termination of these Terms, of your Account, or of your access to or use of the Protected Materials, and remain enforceable thereafter.
32.2 Non-waivable rights preserved. Notwithstanding anything in Sections 21 through 31, nothing in those Sections, or in this Section, operates to exclude, restrict, waive, or modify any right, remedy, or protection that applicable law does not permit to be excluded, restricted, waived, or modified, including any non-waivable statutory privacy, data-protection, or consumer-protection right (such as rights under the GDPR, the UK GDPR, the CCPA/CPRA and other United States state privacy laws, and applicable unfair- or deceptive-acts-and-practices statutes), any right to communicate with or complain to a governmental or supervisory authority, and any liability for fraud, willful misconduct, gross negligence, or death or bodily injury caused by negligence. Each provision of Sections 21 through 31 applies only to the maximum extent permitted by applicable law and is to be read down, and not voided, to the extent any portion would otherwise be unenforceable, in accordance with the severability provision of Section 18.2.
32.3 Cross-references. The protective provisions of Sections 21 through 31 supplement, and are to be read together with, Sections 6, 7, 8, 11, 12, 13, 14, 15, 16, and 18, and do not limit any right or remedy provided elsewhere in these Terms.
*These Terms of Service are effective as of the Effective Date stated above. By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.*